Hotel stories - You are an idiot and so is your kid edition

I just had a feeling it was going to be a bad night, and that was before I left my apartment.

I hate it when I'm right.

The first thing I was greeted with tonight was a note for the management and an incident report. A guest's 12 year old child was in the hotel's fitness center, unsupervised, and hurt them self on the treadmill. Somehow this is the hotel's fault because we don't have any warning signs in the fitness center.

Then I had to deal with a room that was being a noise problem. Sure enough, party room. Sure enough, they have a pretty girl answer the door. Doesn't make any difference, she still gets told the diplomatic version of shut the fuck up or get the fuck out. I've not had any complaints yet. Bummer, I wouldn't mind an eviction.

And most recently I had a lady at the desk looking for a room. We don't have much left tonight. what few rooms we do have are smoking rooms and despite that they seem to be going quick. While she was at the desk, my co-worker was selling 2 rooms to another guest. I quoted her the lowest rate I had for the types of rooms I had. She tried to get me to cut her a deal. Can't do it. I think anyone that's taken a basic course in economic can understand why. That and I really can't change the rates anyway. She asked me about other hotels. I told her which ones had availability and where they were. She left.

Then about 15 minutes later she comes back with her boyfriend. In the mean time I had sold another room. At this point I have 2 left, gave him the rates for each. Both were smoking rooms. He proceeded to ask me if I was sure. Yes. Then if I was serious. Yes. Then if I could cut him a break because it's midnight. No. Then if I could cut him a break because they are smoking rooms. No, non-smoking is the same price. He asks me if there's anything I can do about the rate. No, lowest rate I have, it's actually less than the AAA rate. He again asks me if I'm sure. Yes. And if I'm serious. Yes. Then he decides he doesn't want to talk to me anymore and wants a manager. I am a manager. So he wants my business card and tells me that he's never been treated so poorly. I don't have one of my own, but I did give him a plain hotel business card and wrote my first name only on it. He wants my last name too because according to him I don't know who I just messed with. Not getting it. I don't give it out, ever. Especially to someone who just made that remark at me. He keeps thrown a fit about how badly he thinks he's being treated. I guess I should have been kissing his ass or something. He leaves telling me that he will be calling to complain.

But wait! There's more! He comes back in like a few seconds later all pissed off and asking me if I gave "his girl"attitude like I gave him. I didn't give either of them attitude. He goes on to tell me that I don't know who I messed with, again. Even my co-worker stepped in and said I didn't give either of them attitude. Again he said he was going to call and complain. And that I really don't know who I messed with. I wished him a good night.

Whateva.

All nice and quiet now. And those 2 rooms I had left? Sold!

Moral of tonight's stories - Don't be an idiot, keep an eye on your kid, don't be a cheapskate.