Wednesday, October 28, 2009

Who is running this place?

This hotel I work at.

They put this new POS/computer system in the resturant. They needed it. What they had was ancient as far as computers go. The old system backed up to a floppy and printed to a dot matrix. A dot matrix that always jammed I might add.

So we got all this pretty new stuff.

And I had to manually input room charges.

And the "end of night" button that was listed in my instructions for the audit was not there. So no audit, no close of day. And the guy I was to call about it never returned my call.

I just had to tell the chef not to clock in and tell him to pass it on to the servers. They are also going to hand write checks until it it fixed.

Epic fail.

No comments: