And in between people and work that keeps me busy, I blog

I said it before. I'll say it again. This hotel I work at could really benefit from having an extra person on weekends to do housekeeping, maintenance and security. Yeah, that's more they have to pay out in labor, more that cuts in to the profits, but that's why you jack up the price a little on weekends. Just a thought. There's probly more to it than what's om my mind here. I'm sure there's a reason why there has never anything more than auditors on this shift. Probly more cost effective that way or something.

Whatever. That's all I got to say about that.

Is a fully automatic shotgun too much to ask for?

Or a classic, a mounted MG-42 (Hitler's buzzsaw!) on the desk labeled "Complaints Department."

This place can stress me out so much. Yes, that much.

I think I've said enough now. I think you get my point.

In other news....

My name is Pastor Adam Briggs of Damascus Road Bible Fellowship, today is October the 29th 2010, we're here in Indianapolis, it's Friday night and I'm afraid to respond to this blog.

Yeah I'm not done picking on him. It's too much fun and I doubt he's got the balls to say anything to me here. Maybe I should spam his blog with links to mine. Maybe that would just be too asinine for me.

Moving on, I need to get seriously cracking on losing weight. I want to be thin by the next DragonCon. I want to go there in a Sisters of Battle costume and I want to look DAMNED good in it. I want to be at the 40K tables wearing it while I play my Chaos Noise Marines army. That should really fuck with some heads. I want across from me to be another Sister looking just as hot if not more so fielding Crimson Fists or Blood Angels. That would be just fucking epic.

If I can just get one of these made, one for Kathy, it would just fucking rock. Hope she can handle all the attention. There's a few other costumes I want that I need the right body to go with, but this is the big one. I'd wear it on stage too.

For once I'm not bitching about my co-workers, but still bitching about my job at the hotel

I don't know if there's any way to completely avoid having parties in rooms, but if there is, I'd like to know.

Honestly, I don't care what people are doing in their rooms, even if it is a party. I've been to quite a few parties in hotel rooms, even hosted a few. Never was a problem for hotel staff and certainly was not at all rude to them. However, when my phone rings at the desk and there's a guest complaining about noise on the line, I HAVE TO care.

I have a splitting headache right now. Been dealing with drunk, stupid, and just flat out annoying people all night. Had the police here three times so far. I'm just sick of it all. So sick of it.

I'm going to take a little bit of time for some therapeutic venting about some of the more ridiculous things I hear from guests when I have to tell them they need to shut the fuck up, erm I mean quiet down.

Which room was it?

No, I'm not telling you which room. Does it fucking matter? You need to shut the fuck up that's all you need to know, that simple. Now shut the fuck up. No, you can't smooth it over with them. You woke them up or you are keeping them awake. Shutting the fuck up is the best way to smooth it over. SHUT THE FUCK UP!

Do you know how much I spent? Do you know how much my group has spent?

I don't give a shit. If I really want to know, then I can look it up. I'm the auditor, I can do that. Turns out, I don't care and it doesn't make a difference. You need to shut the fuck up. Do you think there's some point where you have spent enough money that you can be allowed to do whatever you want and ruin someone else's stay in the process? Am I supposed to tell the person being deprived of a night's sleep that their complaint is irrelevant because of how much money you spent? If they or their group spent more, does that make their complaint more relevant? Just shut the fuck up, you are making yourself look more like an asshole.

Go ahead! Call the police!

OK. Start packing your bags now. Could have been avoided if you just shut the fuck up.

I'll have your job!

You really want it that badly? I'll take a night off, I need it. You can tell people to shut the fuck up. How about that? Oh? you want me fired? For doing my job? Good luck with that. My manager will be here in the morning and I'll still be here at night. Seriously, has any hotel employee that works in any security capacity been fired for addressing a noise complaint? No, they haven't. Save yourself the waste of time. Have a Coke and a smile, and shut the fuck up.

But it's a wedding!

Yes it is, and you had your reception in one of the banquet halls. Now you are in your room, now you need to shut the fuck up. Does that negate the fact that you are keeping people awake? And what are all these people doing in your room anyway? Party's over, get to fuckin and shut the fuck up.

I'm calling my lawyer! I'm suing you!

Cool. See you in court. I'll bet the judge tells you to shut the fuck up.

I know the owner!

So do I. If he were here right now, he'd tell you to shut the fuck up. (OK, I don't know that for sure, but if I were the owner, I'd tell them to shut the fuck up.) - True story, I called a guest's buff one time and told them I was the owner's son and this hotel would be mine someday. Know what they did? They shut the fuck up.

But what if.....

The only "what if' you need to be concerned with is what if you don't shut the fuck up. I'm not here to talk hypotheticals, I'm here to tell you to shut the fuck up. What part of "Shut the fuck up" don't you understand?

How about I....

How about you shut the fuck up? This isn't a negotiation, I'm telling you to shut the fuck up. It's not a topic for discussion, you need to shut the fuck up.

I feel so much better now. For the record, I have never actually said "shut the fuck up" to a guest. I may have been holding back the urge to once or several times. I really feel I have to say that. Sometimes the things I say here get back to those I work with. I wouldn't want them thinking that I get as foul with the guests as I do in my blog. And if they are reading this and not having a good laugh, they really need to just shut the fuck up.

So what have I been up to lately?

Quite a bit. Honestly, I spend most of my time exhausted when I'm not doing stuff, but it keeps me out of trouble. Here's some of the highlights:

Thanks for the overtime, could have done without the bad mouthing though.

So Tuesday morning I had to call the GSM of the hotel I work for because there it was 7:15 am, I'm all alone, she's the only one on the schedule and I just heard from one of the maintenance guys that there was an accident that may have been on her route to work. Now I thought I was nice and respectful, I even felt a bad about waking her up, but according to what I have been told, she had a bit of a different story. I'm not sure exactly what was said, but apparently I was shitty to her. I also heard she got corrected by the same maintenance guy that was present when I called her. Oddly enough, when I called her back later on because I noticed I left with the desk keys she didn't seem to have a problem with me then or when I saw her Friday when I picked up my check. Heck, she was pretty nice both times. I thought about confronting her about it, but I'll be over it once I'm done typing this.

Yeah, I'm over it.

Look Mom, I know you are trying to help me here, but I'd rather carry 100 pounds of lead than 10 pounds of feathers!

Well, my mom is out of the hospital, but not quite 100%. I've been helping her out. Kinda wish I could do more. One big thing though is doing the grocery shopping for my parents. May not seem like a big deal, but try carting a weeks worth of groceries across town taking buses and walking. Every week it's the same thing when my mother is giving me the list - she keeps worrying about the weight of the things, I'm worried about size. I'm built like an ox, I can carry a lot of weight. I'm not very big though, and my backpack can only hold so much. I try to keep it limited to a full backpack and 2 bags. I don't care if the backpack is full of canned goods, that's cool. But when I'm carrying a family size box of waffles, a bag of hoagie rolls, a big bag of chips, etc. well space gets to be at a premium. And in case anyone it wondering, my father can devour a family size box of waffles in a few days all by himself.

And speaking of my father....

There's some program he's on now. It's like a day care for geezers. As opposed to putting them in a nursing home. I'm thinking it's not very good. He goes on the days my mom is at dialysis. So my mom has to get him ready before dialysis and usually take care of him when he gets home. He's come home a few times with a Depends full of shit and piss. Also, I don't know what they are feeding him there, but his blood sugar has been higher than ever a few times afterwards. The program he's on is called PACE. I don't know all the details, but if things don't straighten out, expect a rather big long rant from me after we get him out of the program.

And all that being said....

It's getting up on the end of my shift here at work, which means my computer time will be significantly limited until I come back to work. I still need to buy a new laptop. I still can't afford it. Well I could afford it just fine if I was not going to DragonCon.

BTW, you can help me in a small way be clicking on the Google ads, or in a slightly bigger way by clicking on the "tip jar" in the corner.

Knew it couldn't last

Yeah, I knew it.

Though I am a little surprised, I hope nothing is wrong.

Just saying.

*waving to my co-worker that is reading this*

So I'm trying to watch Nid Week on Beasts of War

And I'm being bothered by drunk people.

Oh wait, I'm at work and I don't get paid to watch Beasts of War. I don't get paid to bitch about it in my blog either. And I don't think people I work with get paid to read about my bitching in my blog, well that is if they are reading this at work.

Any who.

Even if I were doing things I get paid for at the moment (I'm as done as I can get at this point), getting bothered by people who are already pretty loaded and want to get more loaded is pretty annoying.

Well it's about that time of the night for me to do more stuff. Once all that's done, it's back to Beasts of War.


And probly getting bothered by more drunk people.

Grumble. Grumble.

Grumble. Grumble.

They make an effort to give me more counterspace.

Grumble. Grumble.

Then it gets all cluttered up.

Grumble. Grumble.

Then I have to clean it before I start.

Grumble. Grumble.

At least things have straightened out here.

Grumble. Grumble.

I'm finding fewer things to bitch about.

Grumble. Grumble.

I guess I shouldn't be bitching.

Grumble. Grumble.

But I am.

Grumble. Grumble.

It's just in my nature, deal with it.

Grumble. Grumble.

Grumble. Grumble.

Grumble. Grumble.

The thing about a blog is....

...People read it.

Sometimes those people are the same ones you work with.

I've been told I've made a lot of enemies. *shrugs*

I also noticed something got changed or rather enforced because of something I bitched about. Cool. Maybe I should bitch more. Maybe some other things will get addressed. Maybe I shouldn't press my luck.

Maybe I should just watch myself.

That being said, if you are reading this, drop me a damn comment. I'm feeling lonelier than Kunta Kinte at a Merle Haggard concert.

I'm even more annoyed

My boss just called.

She slept through her alarm.

Yeah she's going to be late.

And to think I was going to bitch at her about my co-workers coming in late everyday.

So I get this call at 7:00 am

It's my co-worker. Calling off because she's sick.

I'm finding this rather annoying. Calling in sick when you are supposed to be at work is bullshit. Seriously. Total fucking bullshit. There had to have been some point before where she knew she was not going to be in and could have called in sooner. Total fucking bull shit. Right before she called in she called the co-worker that was supposed to be in at 8:00am. She was coming to work from her other job. Which is why she was scheduled to be in a 8 in the first place.

Yeah, so because someone didn't have the sense to call earlier, 2 people, at least, were terribly inconvenienced. I didn't leave work until 7:40 causing me to take a later bus and delayed my getting home by an hour. Not cool.

More annoying is that my having to stay late is almost a daily occurrence. As much as I love the overtime, I'm sick of having to stay late. Seems like nearly every job I have ever held, except for teaching, there has been at least a few people that come in late on a daily basis and at least one that regularly calls off. Seldom have I seen a boss do anything about it. I don't get it. Save for missing some of pay, what incentive does anyone have to be on time if no one does anything about it? And when did this start? I thought most employers took some sort of disciplinary action when it came to being late for work. Well, I used to think that.

Sorry, we don't rent by the hour

Actual phone call -

Him: What are your rates tonight?
Me: Tonight we are starting at 109.
Him: But it's 2 am!

I wonder just who this guy thinks he is

I've had 4 calls in the last hour from a guest in one room complaining about noise in the next room. The people he is complaining about are not being loud at all. Yes, there is a party in the room, but they are being very respectful of those around them. It's all adults, no teens or children. Both myself and my coworker have been in and around the room. You can't tell there's a party from the outside. I've had no complaints from the room on the opposite side or the directly adjoining room all of which are occupied.

I think I'm being bullshitted here. Also, the guy calling and complaining has referred to the people next to him as scum and pigs and has flat out said they are not good enough to be here and should be staying at the Days Inn. He has also said that it is not fair to him that they are next to him. He's using the fact that he's a frequent stay member (has a card) member and that he "spends a lot of money here" as part of his argument.

This is where I feel the need to laugh at him. He's a base level card person. More amusingly, the room he's complaining about is paying twice as much for tonight. The guest in the room he's complaining about also has a card and stays here quite often as well, and pays more per night. None of this really means anything when dealing with a complaint, but it's still amusing. I'm tempted to tell this asshat that keeps calling me about this. Especially after him telling me they are not good enough to stay here.

As far as I can see, the only thing the party being complained about is doing wrong is being of Latino descent. The guy complaining is an elitist snob and a racist to boot. I don't know who he is to dictate who can and can't stay here, but he did say that is we don't do somethiong about it, he's going to call the police. I hope he does.

Business has been slow at the hotel lately.

So I really don't have any stories to tell. This weekend might pick up. Weekends are usually the busiest days. More potential for human stupidity.

Even though it's not Thanksgiving yet, they have already started decorating the hotel. It's a little early for that, that's not what annoys me about this time of year at the hotel. What annoys me is the motion activated singing and dancing Santa Claus. I know that doesn't sound like a subject of annoyance, but something that starts singing and dancing every time someone walks in or walks out can get on your nerves. More so when drunk people, usually women, start singing and dancing with him. It's funny the first time, but after that it really starts to lose it's amusement.

But how badly could they have needed that roll of toilet paper?

So at about 12:45am I get this call from a really upset hotel guest screaming at me because the toilet paper she called the desk for 6 hours ago was still not delivered. As it was, I was by myself at the desk, had a guest I was checking in and 2 more behind them also needing my attention. I told them I was in no position to bring it to them and they would need to come to the desk to pick it up. I also apologized for the pathetic incompetence of my staff. Sadly, she actually needed me to explain to her where I am. They were not too happy about having to come get it. Not really much I could do for them at that point.

So after taking care of those that were already at the desk and the other one that needed the TP, my next step was to see which one on my worthless co-workers fucked up. Turns out that on the logsheet, it was written down that the guest had called, but no one filled in the space regarding who they talked to or signed off on it when it was completed. So I don't know if it was the dumbasses that are at the desk or the illegal Mexican that doesn't speak English in housekeeping. I'm not sure who dropped the ball. As far as I can tell there's quite a bit that went really wrong here, starting with the guest.

First, what kind of a moron calls a hotel desk for something, then waits 6 hours to call back looking for it when it is not there?

Second, what kind of a nitwit at a hotel desk writes it in the log, but doesn't write down who they spoke to or note that the job was completed? There were calls before and after that one. Did they not have enough sense to follow up? I know I have some total fucking dipshits here, but come on. If anything writing it down should serve as a reminder. Especially when you are writing more down. How do you miss that? As far as I can tell, it was never called in.

Finally, this gets back to the guest, but it's not really their fault. I doubt most people are aware that between the hours of 11pm and 7am most small hotels have one person on staff. That being said, that one person may not be available to jump at their beckoned call, no matter how badly the previous shift fucked things up. Honestly, I hate having to tell people I'm limited with what I can do for them. The other shifts have a full staff, all I have is me. I'm not always as available as I would like to be. It would have been smarter to call back before 11pm. Really, they should have waited no more than a half an hour.

So, I'm surrounded by idiots.

Hey buddy, call your own cab

So this guy comes to the desk and asks me to call a cab for him. So I call and let him know they said it would be between 5 and 20 minutes.

He comes back 10 minutes later impatiently whining at me about how he needs a cab now. So I call again to check on the status of the cab and because people that work at hotels have a magical power over the cab companies that the average person does not posess. The cab company said the cab was on it's way and it would be a few more minutes. I relay the message to him and he went out front to wait.

The cab arrives about 5 minutes later and the guy that was being so impatient was nowhere to be found. So the driver left, rather pissed I might add.

Half an hour later the same guy comes back into the lobby whining that he needs a cab now. I told hime the cab he called for was here and gone and I couldn't find him when it was here. "I guess I should have stayed and waited." Gee, you really think to moron? I call another cab for him. This time he waited in the lobby.

And the moral of this mutha-fucka is call your own damn cab, preferably on your cell phone. That way when they can't find you, they call you and not me.

Tonight's facepalm

Yet another wonderful phone conversation

Him: I was there two nights ago and I left my bag, was it turned in?
Me: It's not here at the desk, you need to call back in the morning and check with housekeeping.
Him: But it's important that I get it tonight, can you check lost and found?
Me: No, I don't have the keys to it and housekeeping is gone for the night.
Him: Well isn't there a manager.
Me: That would be me.
Him: And you can't look?
Me: That's right.
Him: But I really need it!
Me: Sorry, I can't help you.
Him: BUT I JUST CHECKED OUT 2 NIGHTS AGO!!!!!!
Me: *facepalm* Two nights ago is not just checked out, you will have to call housekeeping in the morning.

4pm, not 4am

Here's a wonderful gem of a guest -

Him: How early can I check in?
Me: Check in time is at 4 pm
Him: Can I check in any earlier?
Me: If we have the availability whe might be able to get you in.
Him: But I have a reservation.
Me: Right, but your reservation is for 4pm.
Him: *Hangs up*
Me: *facepalm*

What's worse than having to work on Halloween?

Being at work and not really being needed.

Seriously, this pace is about as dead as it gets. They could have gotten by with 1 auditor and not both of us.

I'm more pissed now than when I found out I had to work. This totally sucks. I had plans to go to a party tonight and they got fucked.

At least the boss let us wear costumes. I'm sitting here looking devilicious, but I'm bored and pissed because I don't need to be here.

Who is running this place?

This hotel I work at.

They put this new POS/computer system in the resturant. They needed it. What they had was ancient as far as computers go. The old system backed up to a floppy and printed to a dot matrix. A dot matrix that always jammed I might add.

So we got all this pretty new stuff.

And I had to manually input room charges.

And the "end of night" button that was listed in my instructions for the audit was not there. So no audit, no close of day. And the guy I was to call about it never returned my call.

I just had to tell the chef not to clock in and tell him to pass it on to the servers. They are also going to hand write checks until it it fixed.

Epic fail.

And why did you call me again?

Conversation with a guest that doesn't want to pay for phone calls to Domino's from his room.

Him: Well can't you just give me the number and I'll call from my cell?
Me: Sure, who's number are you looking for?
Him: *gives me the number to the local Domino's*
Me: Sounds like you already have the number.
Him: *hangs up*

*facepalm*

I'm pissed

Really pissed. So fucking pissed.

I just found out I have to work Halloween night.

WTF????

Kathy and I were planning on going to a party

Not anymore.

Well there's still the AngelSpit/KMFDM show. But getting off on Halloween would have been sweet. It's my favourite holiday.