I like this modern world we live in. Have a problem with a business, bitch about it on social media, shit gets fixed. Where "Ryan" at Brighthouse chat support failed, Deanna @BrightHouseCare on Twitter succeeded.
Now I have a shiny new DVR, a clear picture and sound, and I can record without worry. Also the new box seems to be more responsive than the old. Old one had a really annoying delay.
So big thanks to Deanna on Twitter.
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