Showing posts with label psta sucks. Show all posts
Showing posts with label psta sucks. Show all posts

Monday, October 18, 2010

I seriously hope someone that's in charge of PSTA gets raped, twice, this is getting ridiculous

I'm getting really sick of this. Seriously, WTF? Does riding the bus make me a second class citizen or something? Another problem tonight on my way to work. Here's a copy of the complaint I sent them-

I was waiting for the 18 at the bench near Missouri & Rosary and the bus went past me at a rather high rate of speed. I tried to chase after the bus as I needed it to get to work and I believe the only reason it stopped was not because I was chasing it, but because of the light at the intersection turning red. That's where it stopped, I ran to it. when I got on the bus, I was greeted by attitude from your driver. I'll admit, I was upset, but his attitude only added to it as did him telling me to get off the bus. Which I refused to do as I was going to work. If I at my job treated a customer the way this driver treated me, I would be out of a job. He was completely out of line.

Is it standard practice for drivers to upset someone and then tell them they can leave the bus? Is being left at a stop something I can expect? What exactly am I getting out of the $10 more I pas a month for my monthly pass? How about hiring some drivers that can do their job right? How about putting lights at the stops? How about not being such an epic failure?


I'm pissed. That driver was an asshole. I would have slugged him if it wasn't a felony. He needed it. I also sent a comment to Pinellas County's Transportation Task Force about this and I'm looking into what else I can do. PSTA need to know they suck. Pinellas County needs to know PSTA sucks. People need to know PSTA sucks.

Sunday, October 17, 2010

I was right, PSTA still sucks after jacking up the price

Customer service fail tonight on my way to work, I'll just let the copy of the comment I sent them below explain it.

Bus arrived 10 minutes late to stop near Missouri & Rosery. I asked the driver to call ahead to the beach trolly and ask them to wait. She refused to beause she "was 10 minutes late and no one will wait." When the bus did get to the Park Street terminal at 10:17 pm, the beach trolley was pulling away from the platform. I asked her to quickly try to get them to stop. She did, they stopped, but it really could have been avoided if she called when I asked her to.

I've said this before, I work an overnight shift and I rely on PSTA to get me to work on time. This kind of service is unacceptable. How many times have I contacted PSTA before? Late busses and unprofessional drivers are not something I should be forced to expect. Now I am paying more for the same lousy service.

I'm getting the impression that PSTA just doesn't care.

More exacting, they just don't give a shit, kinda like the phone company used to be when there was only one.

Why am I paying $10 more a month again?

Monday, October 4, 2010

So the price of the bus went up, but will the service get any better?

I'm doubtful.

And annoyed. The buses I ride are late more often than not. Especially the first one I ride on Saturday night. That one has made me late for work several times and forced me to take a bus that is nearly an hour earlier. To add to my frustration, most places I need to go require 2 buses and they never connect. Nearly every time the bus I'm on is with in a block of the terminal, the bus I need is pulling out of the terminal. Then I have to wait at the terminal for 20 minutes to damn near an hour depending on the day or time of day for the next bus. Does an outdoor bus terminal that is crawling with homeless and surrounded by Scientologists seem like the place you want to spend an hour of your time on a 90+ degree summer day? It's not a happy place, far too many creeps and weirdos and not the fun kind either. The security guards that are there during the day don't make me feel any safer. Not that I think anyone would mess with me, but still it's not some place where I want to sit for an hour.

Let's take a look at the changes.

I'm seeing the word eliminate being used an awful lot. I get the impression that those that regularly ride are paying more while PSTA is doing less. $10 more for a monthly pass, 50 cent's more for a daily, quarter more one way. That's got to add up. It's not sitting right with me. I'm trying to keep in mind they did just lose a grant, but jacking up prices and cutting service? If there's a significant improvement in the service provided, I guess it may be justified.

Sunday, July 25, 2010

Mom is home from the hospital, job search continues

She's not back to herself, but she's trying to make as little work for me as possible. I really wish my father would do the same. He wants to be lazy, have everyone do everything for him but won't go into a nursing home. Like he would rather make life hell for me and my mother. It's like he's trying to make himself weaker too. He can get around using a walker, but insists on using a wheelchair instead. He'd make a bed-ridden invalid of himself if he could get away with it.

In other news, remember that job interview I had?

Well, it didn't happen. I had to call and rescheduled due to my relief coming in 10 minutes late. Which caused me to miss my bus. And the next one was late. Yeah, got fucked over by both my job and public transportation. Not cool. And when I called and rescheduled I only got to talk to a voicemail. They never returned my call. I called again Tuesday, still no returned call. Really not cool. I don't think I would have gotten the job anyway. Too corporate. I doubt my current haircut and colour would have flown. And the last time I changed my look for a job I regretted it. I'd rather not do that again. Though I did meet some cool people so it wasn't all bad. Still when your boss seems to be more concerned about your grooming that how you do your job, something is seriously fucked up.

I'm still on the hunt for something else. Been thinking maybe it's time to do something that is not hospitality. Not sure what though. I've been a Help desk person, network admin, college teacher, substitute school teacher, mechanic, hotel desk guy, night auditor. I've done a lot. I'm not even sure where to go from here. I want to be a high school math teacher, but I need to finish my degree first.

I'm sick of dealing with stupid bull shit like what I had to deal with tonight. Why can't people just shut the fuck up when I tell them other hotel guests are complaining about their noise? And why do they have to tell me how much money they are spending? I don't give a shit. What makes people think that the amount of money they spend invalidates someone else's complaint? What am I supposed to do? Tell them, "I'm really sorry, the people that are keeping you awake spent more money than you so you are just going to have to put up with it." Yeah, I'm sure that will go over really well.

Friday, May 28, 2010

Great job done today by PSTA at 6:45 PM, left a pregnant woman and several others behind at a stop.

I was one of those others and here's the complaint I just submitted to PSTA. I really need a car.

Myself and several others were waiting for the northbound rt18 in front of the Dollar Tree at Largo Mall. This bus arrived just behind the southbound rt 18 and the Westbound rt 59. While those other 2 buses stopped at the stop and waited, bus #2202 went around them and kept going, only stopping well behind the stop to let passengers off, not giving any time to allow any one to get on the bus. People were left behind at this stop including a pregnant woman. Most of the others at the stop that needed this bus,including myself, ran across the parking lot to catch it at the other stop.

This is just another in a long list of complaints I have had about your service. I really wish at this point that I could afford a car so I wouldn't have to use you shoddy excuse for a public transportation system.